Operations MGMT Chapter one particular Solution

 Operations MGMT Chapter 1 Solution Dissertation

Chapter

Operations and Productivity

faculty. ksu. edu. sa/meryhanasha/DocLib/... /heizer_om10_ism_01. doc

Discussion Questions

1 .  The textual content suggests four reasons to analyze OM. We want to understand (1) how people organize themselves for effective enterprise, (2) how services and goods are made, (3) what operations managers do, and (4) this kind of costly part of our economic climate and most enterprises.

2 .  Possible responses contain: Adam Jones (work specialization/division of labor), Charles Babbage (work specialization/division of labor), Frederick Watts. Taylor (scientific management), Walter Shewart (statistical sampling and quality control), Henry Honda (moving assemblage line), Charles Sorensen (moving assembly line), Frank and Lillian Gilbreth (motion study), Eli Whitney (standardization). 3.  See references in the solution to question installment payments on your

4.  The actual chart will fluctuate, depending on the certain organization trainees chooses to describe. The important thing is made for students to identify that all companies require, to a greater or perhaps lesser magnitude, (a) three primary functions of operations, finance/accounting, and marketing; and (b) which the emphasis or perhaps detailed malfunction of these functions is dependent around the specific competitive strategy employed by the organization. 5.  The answer to this question could possibly be similar to that for issue 4. In this article, however , students should be urged to utilize a more in depth knowledge of a past company and reveal on the graph additional information like the number of people employed to execute the various functions and, most likely, the position with the functional areas within the overall organization hierarchy. 6.  The basic features of a organization are advertising, accounting/ financing, and operations. An interesting discussion in the classroom: " Carry out all firms/organizations (private, govt, not-for-profit) carry out these 3 functions? ” The authors' hypothesis can be yes, they certainly. 7.  The 10 decisions of businesses management happen to be product de- sign, quality, process, area, layout, human resources, supply-chain managing, inventory, booking (aggregate and short term), maintenance. We discover this composition an excellent way to help students plan and learn the material. 8.  Four areas which have been important to improving labor production are: (1) basic education (basic examining and math skills), (2) diet of the labor force, (3) social overhead that makes labor available (water, sanitation, travel, etc . ), and (4) maintaining and expanding the skills necessary for changing technology and knowledge, as well as teamwork and motivation. being unfaithful.  Productivity can be harder to measure if the task turns into more mental. A knowledge society implies that job is more intellectual and therefore harder to measure. Because the U. S. (and many other countries) are progressively " knowledge” societies, productivity is harder to evaluate. Using labor hours as being a measure of efficiency for a postindustrial society versus an industrial or farming society is incredibly different. For instance , decades spent developing a great new drug or winning a very difficult legal case on intellectual property rights could possibly be significant intended for post- commercial societies, but is not show much of productivity improvement assessed in labor hours. 12.  Productivity is definitely difficult to assess because precise units of measure may be lacking, top quality may not be steady, and exogenous variables might change. 10.  Mass modification is the overall flexibility to produce to be able to meet specific customer requirements, without sacrificing the reduced cost of an item oriented method. Rapid application is a method to obtain competitive benefits. Both rely on agility inside the organization. 12.  Labor efficiency in the support sector is not easy to improve mainly because (1) many services happen to be labor intensive and (2) they can be individually (personally) processed (the customer can be paying for that service—the locks cut), (3) it may be an intellectual process...


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